Privacy Policy

Tarekh Al Tayeb Trading Establishment (HekayH Perfumes Store) Privacy Policy. Last update: [[[17/06/2023]]

This Privacy Policy describes how Tarekh Al Tayeb Trading Establishment (Hekay Perfumes Store) (“the Site”, “we”, or “our”) collects, uses and discloses your personal information when you visit or use our services or make a purchase from https://hekayhperfumes. .com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” mean you as a user of the Services, whether you are a customer, a visitor to the Website or another individual whose information we have collected in accordance with this Privacy Policy.

Please read the privacy policy carefully. By using and accessing any of the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date and take any other steps required by applicable law.

How we collect and use your personal information

To provide the Services, we collect and collect personal information about you over the past 12 months from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable Terms of Service, and to protect or defend the Services, rights, and the rights of our users or others.

What personal information we collect

The types of personal information we obtain about you depend on how you interact with our site and use our services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the specific categories and types of personal information we collect.

Information we collect directly from you

Information you submit to us directly through our Services may include:

Basic contact details including your name, address, telephone number and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including username, password, and security questions.
Shopping information including the items you view, put in your shopping cart, or add to your wish list.
Customer support information, including information you choose to include in communications with us, for example, when you send a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information we collect through cookies

We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information relating to your interaction with the Services.

Information we obtain from third parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

Companies that support our site and services, such as Shopify.
Our payment processors, who collect payment information (for example, bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you have requested, in order to perform our services contract with you.
When you visit our site, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may collect certain information automatically using online tracking technologies such as pixels, web beacons, software developer kits and libraries. Third parties and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of information provided to us by third parties and are not responsible for the policies or practices of any third party. For more information, see the section below, Third Party Sites and Links.

How we use your personal information

Providing products and services. We use your personal information to provide you with the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending you notices related to your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, to arrange shipping and to facilitate Any returns and exchanges and to enable you to post reviews.
Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications via email, text message or postal mail, and to display advertisements for products or services to you. This may include using your personal information to better personalize services and advertising on our site and other sites.
Security and fraud prevention. We use your personal information to detect, investigate or take action regarding fraudulent, illegal or harmful activity. If you choose to use the Services and register an account, you are responsible for maintaining the security of your account credentials. We strongly recommend that you do not share your username, password or other access details with anyone else. If you believe your account has been hacked, please contact us immediately.
Communicate with you. We use your personal information to provide you with customer support and improve our services. This is in our legitimate interest in order to respond to you, provide you with effective services and maintain our business relationship with you.

Cookies

Like many websites, we use cookies on our site. For specific information about the cookies we use in connection with running our store using WordPress. We use cookies to operate and improve our Site and Services (including remembering your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and improve the Services). We may also allow third parties and service providers to use cookies on our Site to better personalize services, products and advertising on our Site and other websites.

Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. Please keep in mind that removing or blocking cookies can negatively impact your user experience and may cause some Services, including some general features and functionality, to function incorrectly or be unavailable. In addition, blocking cookies may not completely prevent how information is shared with third parties such as our advertising partners.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for lawful purposes subject to this Privacy Policy. These circumstances may include:

With vendors or other third parties that perform services on our behalf (for example, IT administration, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners, including Shopify, to provide services and advertising to you. We use Shopify to support personalized advertising with third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices.
When you direct, request, or otherwise consent to us disclosing certain information to third parties, such as shipping products to you or through your use of social media tools or login integrations, with your consent.
With our subsidiaries or within our group of companies, it is in our legitimate interest to run a successful business.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable Terms of Service, and to protect or defend the Services and our rights and the rights of our users or others.

In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes described above in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:

Categories of recipients:

Vendors and third parties that perform services on our behalf (such as Internet service providers, payment processors, implementation partners, customer support partners, and data analytics providers)
Business and marketing partners
Subsidiaries

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

We have “sold” and “shared” (as that term is defined in applicable law) personal information over the past 12 months for the purpose of engaging in advertising and marketing activities, as follows.

Category of personal information

Identifiers such as basic contact details and some order and account information
Commercial information such as records of products or services purchased and shopping information
Internet or other similar network activities, e.g

Categories of usage data for recipients

Business and marketing partners

User generated content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit User-Generated Content to any public area of the Services, such Content will be public and accessible by anyone.

We do not control who has access to the information you choose to make available to others, and we cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, or for the accuracy, use or misuse of any information you disclose or receive from third parties.

Third Party Websites and Links

Our Site may provide links to other websites or online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information on such sites. Information you provide in public or semi-public areas, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of third-party platforms without restrictions on its use by us or a third party. third. Our inclusion of these links does not in itself imply any endorsement of the content on these platforms or their owners or operators, except as disclosed on the Services.

Children’s data:

The Services are not intended for use by children, and we do not knowingly collect any Personal Information from children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request its deletion.

As of the effective date of this Privacy Policy, we have no actual knowledge that we are “sharing” or “selling” (as that term is defined in applicable law) personal information of individuals under the age of 16.

Security and retention of your information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you transmit to us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, and may only apply in certain circumstances, and in certain cases, we may deny your request as permitted by law.

Right to access/knowledge. You may have the right to request access to the personal information we hold about you, including details of the ways in which we use and share your information.
Right to delete. You may have the right to request that we delete personal information we hold about you.
Right to correction. You may have the right to request that inaccurate personal information we hold about you be corrected.
Right of transportation. You may have the right to obtain a copy of the personal information we hold about you and to request that it be transferred to a third party, in certain circumstances and with certain exceptions.
The right to opt out of selling, sharing or targeted advertising. You may have the right to direct us not to “sell” or “share” your personal information or to opt out of the processing of your personal information for purposes considered “targeted advertising,” as defined in applicable privacy laws. Please note that if you visit our site with the Global Privacy Control opt-out preference flag enabled, depending on where you are located, we will automatically treat this as a request to opt out of the “selling” or “sharing” of information on the device and browser you use to visit the site.
The right to restrict and/or opt out of the use and disclosure of sensitive personal information. You may have the right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform services or provide goods that an ordinary individual would reasonably expect.
Restriction of processing: You may have the right to ask us to stop or restrict our processing of personal information.
Withdrawing consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our rejection.
Manage Communication Preferences: We may send you promotional emails, and you can opt out of receiving these messages at any time by using the unsubscribe option displayed in the emails we send to you. If you unsubscribe, we may continue to send you non-promotional emails, such as those about your account or orders you have made.

You may exercise any of these rights as set out on our website or by contacting us using the contact details below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to a request. Subject to applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will ask the agent to provide evidence that you have authorized the agent to act on your behalf, and we may need you to verify your identity with us directly. We will respond to your request in a timely manner as required by applicable law.

We use Shopify advertising services such as Shopify Audiences to help personalize the ads you see on third-party sites. To restrict Shopify merchants using these advertising services from using your personal information for such services, visit https://privacy.shopify.com/en.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or submitting your complaint to your local data protection authority.

International users

Please note that we may transfer, store, and process your personal information outside the country in which you live, including the United States. Your personal information is also processed by employees, service providers and third party partners in these countries. If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses, or any similar contracts issued by the relevant competent authority in the United Kingdom, as applicable, unless the data is being transferred to a country that is identified to provide Adequate level of protection. If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please contact [[ +966530430704 ]] or email us at [email protected] or call

Our Riyadh – Al Muhammadiyah – The Dawn, Riyadh, Riyadh, 90077, Kingdom of Saudi Arabia.